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Dillners Accounting Tools Customer Support

Contact Us:

Sales: 888-857-9980
sales@dillners.com

Support: 866-235-8075
support@dillners.com

Support Hours:
Mon-Thu 9am-7pm ET
Fri: 9am-3pm ET
extended hours in January
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Click here to
Request Info
on Dillner's Products.

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2018 DUC
June 21-23, 2018
BWI Airport Marriott
Baltimore, MD
Check back early 2018
for Agenda & Registration
Information
.


 
 
 
Dillner's Accounting Tools, Inc.
Secure Client Portals

Designed by accountants for accountants with marketing and client service the primary objectives!


Portals can be integrated with a free, customizable public website
or linked with your current website.

Specifically designed for paperless and postage-less interaction with clients.

Works well with PC, Mac, Smart Phones, iPad and other Tablets using all popular Browsers.


Click here for Secure Portals and Website fees.
 

Most Popular Features:
  • The following are included:
    • Unlimited client portals
    • Unlimited staff portals
    • Unlimited web pages
    • Unlimited Forms & Publications - These are common forms, placed in a folder structure that you design.  These are items that you may otherwise be faxing to clients.
    • Unlimited Payroll Forms - These are custom payroll entry forms with employee database which provides clients the ability to enter their payroll information online as well as maintaining their employee information.
    • File Center - Includes the ability to organize documents and files in a custom folder category structure that you design.  Supports uploads of up to 100 files at a time.  Following are the file storage allocations:
      • Unlimited space for files from clients that are less than 60 days old (what we consider normal file transfer traffic).
      • 3 Gig space for files from clients that are older than 60 days. 
      • Unlimited space for PDF documents to clients that are less than 3 years old (Financial Statements, Reports, Tax Returns, etc.).
      • 5 additional Gig of space for other file types and PDF documents to clients that are over 3 years old. 
      • 1 Gig space for Utility files and files in Staff's Briefcases.
    • Review Queue - Feature within the File Center that enables processing staff and supervisors to upload client documents for paperless review and then, when the process is complete, release to the client's portal.
    • Automated File Maintenance Schedule - If you wish, you can use this to define a schedule to purge obsolete files automatically.
    • Built-in HTML editor for web page editing and creation.
    • Site Designer for customizing the appearance and layout of the Portals.
  • Most Popular Optional Features and Additional Fees.
    • Dillner's Power Tools  -  Initial Office license fee of $130 plus maintenance fee of $5 per month.  License covers use with all office computers.
      • Send to Portals - With this application installed on a computer the user can right-click any file from Windows Explorer and Send To a client's Portal.
      • Print to Portals - With this Windows print driver installed on a computer the user can print from any Windows software directly to a client's portal.
    • Financial Calculators - Suite of 25 powerful financial calculators for $7.50 per month.
    • Over limit file storage.  $10 per Gig block that is over the limit for a month. 
      • We make every effort to help you avoid this by sending a warning email when you are close to or over a limit and we provide an Automatic File Maintenance Schedule which you can configure to automate purging of obsolete files.
 
Support and Training
  • Initial online training for Owners and Partners - usually takes about 90 minutes.
  • Initial online training for office staff - usually takes about 30 minutes.
  • There is never a charge for refresher training sessions or training for new staff.
  • Dillner's User Conference (DUC).  Next one to be held June 21-23, 2018.
  • Unlimited phone and email support within our normal business hours:
    • Monday - Thursday 9:00 am to 7:00 pm ET and Friday 9:00 am to 3:00 pm ET.
    • Extended hours during January.
 
Security
  • Servers are hosted in a highly secure SAS 70 Type II Compliant data center. 
  • Servers are protected by eEye Vulnerability-Compliance Software
  • Servers are scanned twice a month by an outside Authorized Scanning Vendor and maintain PCI compliant certification - what banks are required to maintain.
  • All communications between our servers and users' browsers is over an encrypted SSL connection.
Site Map

Dillner's Accounting Tools

Designed by accountants for accountants with productivity the primary objective!

268 East Green St., Westminster, MD 21157
Sales: 888-857-9980

Support: 866-235-8075